At Hanley & Co. we aim to provide consistently excellent service. We really appreciate your time to give us some feedback.
This means all our clients receive a personal service they can rely on, with sound business advice and (naturally) all the paperwork, accounts and tax returns taken care of.
Of course one of our main jobs is to ensure that taxes are minimised and anticipated.
We offer year round assistance and business development advice and help with planning for the future.
In summary - a responsive, proactive, helpful and reliable professional service for a fair fee.
Our services and advice are designed to help grow your business and to ensure you pay the minimum amount of tax.
We are so confident of the quality of our services and advice we offer you a 100% risk free satisfaction guarantee.
EXPERIENCE - For over twenty years we have been advising a wide range of clients. Our Partners and staff have worked in professional accountancy practices all their working lives and they will use their extensive experience with other similar clients, businesses and situations when they are working with you. All of our technical staff hold professional qualifications in their relevant field.
PERSONAL SERVICE - All clients' affairs are supervised by our Partner Dean Logan who offers personal service and positive advice at all times.
FLEXIBILITY - We will work your way; with meetings, by phone, letter, or by email at times to suit you.
PROMPT AND PROACTIVE ACTION - We will respond to your phone calls, letters and emails promptly. We will set a timetable for the completion of your annual accounts, and subject to the availability of information from you we will do our utmost to stick to our promises. We are proud that we have never let a client down with the late filing of a personal Self Assessment Return and fully intend to maintain this unbeaten record.
TRUST - Naturally, our services are regulated by the Institute of Chartered Accountants' Practice Assurance Scheme however our experience is that, trust is rapport and a personal connection, (which we aim to quickly establish), and allows you to call on us for advice and help at any time.
FEES THAT ARE FAIR - With all new clients we will always provide an estimate of the expected fees in advance. We will always try to provide in writing a maximum expected fee level so you are aware of the possible charges. We will then do our utmost to ensure that we complete your work efficiently and keep the fees to the minimum necessary. Fees are usually paid by monthly instalments spread over the year. We can also now accept payment by debit or credit card depending on your requirements.
There is no pressure and you are welcome to the whole depth of our knowledge and experience and recommendations before you decide to appoint us.
We can arrange a meeting or we will advise by telephone or email before you sign up.
We will provide you with free copies of relevant guides including our 73 page "Business Start Up Guide" and our 20 page guide "How To Pay Less Tax – Mini Guide For All Small Businesses."
We will provide you with written recommendations of the services we think you require to help grow your business together with a firm estimate of our fees.
After that, its up to you, no pressure, no 'hard sell', no chasing - it's up to you to decide in your own time.
Once you have agreed to appoint Hanley & Co we will deal with all the necessary paperwork promptly and keep you fully informed.
If you are changing from other accountants we will write to the accountants and the tax office to obtain all the information required to allow a smooth handover.
You sign the authority forms and leave us to get on with it.
|Ashton-Under-Lyne:||0161 339 7502|
|Blackpool and Fylde:||01253 320018|
|Central Manchester:||0161 858 0065|